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CustomerTouch 360

Learn more about the Donnelly Difference

ClientTouch 360 customizes each program to the EXACT requirements of our clients

Donnelly Analytics delivers immediate and relevant insight into the Voice of the Customer

Innovative Technology exceeds the evolving needs of our clients

Performance Motivated Professionals deliver an exceptional customer experience.

Quality Driven Processes drive continuous improvement

 

services

CustomerPulse

Retain your valued customers and increase brand loyalty by capturing, reporting and responding to customer feedback.  When measuring customer recovery and continuously improving customer service are high priorities, CustomerPulse delivers.

Protect Your Brand

Quickly Identify Warning Signs and Trends

Retain Customers and Increase Brand Loyalty

Measure Customer Recovery

Manage the Program and Train Your Staff

Choose the Solution that Meets Your Needs

Employee Feedback Hotline Programs are also available

Contact us today and learn more about ways Donnelly Communications can help your company maximize revenue and better retain its valued customers.

Your best answer by design

 

Client Comment

 

“CustomerPulse helped us quickly identify widespread customer dissatisfaction with the portion size of a new product.

Thanks to Donnelly’s outstanding feedback program, we were quickly able to reengineer the product and address the concern in our advertising.” 

Vice-President of prominent quick service restaurant

 

 

 

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