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CustomerTouch 360

Learn more about the Donnelly Difference

ClientTouch 360 customizes each program to the EXACT requirements of our clients

Donnelly Analytics delivers immediate and relevant insight into the Voice of the Customer

Innovative Technology exceeds the evolving needs of our clients

Performance Motivated Professionals deliver an exceptional customer experience.

Quality Driven Processes drive continuous improvement



CustomerTouch 360

Donnelly Communications thirty-five years of experience and our blue chip client portfolio — leading household names in Fashion, Retail, Food Service and Consumer Products — represent the industry’s most high-touch and high-value customer support work. Our true differentiator, however, is our commitment to customizing our programs to the EXACT requirements of the client.  Donnelly provides hands-on, executive-level client services to our partners.

So whether you need an outbound program to reach current and prospective customers, an inbound program to maximize each purchase and service interaction with customers, or a feedback program so you can retain customers and further build loyalty, Donnelly can design a solution for your business!

Contact us today and learn more about ways Donnelly Communications can help your company maximize revenue and better retain its valued customers.

Your best answer by design

Donnelly offers multi-channel customer care – voice, email, chat, text, and social media.


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