Donnelly Anniversary Logo
Custom Contact Center Solutions 24/7/365
Request A Quote
CustomerTouch 360

Learn more about the Donnelly Difference

ClientTouch 360 customizes each program to the EXACT requirements of our clients

Donnelly Analytics delivers immediate and relevant insight into the Voice of the Customer

Innovative Technology exceeds the evolving needs of our clients

Performance Motivated Professionals deliver an exceptional customer experience.

Quality Driven Processes drive continuous improvement

 

Industries

Energy and Utilities

In today’s marketplace utilities are increasingly challenged to improve customer satisfaction. Consumers demand to interact with their energy providers 24/7 using their preferred communication channel.

Operating as an extension of your team, Donnelly Communications can help increase customer satisfaction, strengthen customer loyalty, and support energy efficiency programs. Committed to excellence, we offer comprehensive solutions to IOUs, cooperatives, municipalities, and energy marketers.

Committed to excellence, we offer comprehensive solutions to IOUs, cooperatives, municipalities, and energy marketers.

Inbound and outbound services

Customer Service Professionals trained to provide high touch, high value customer care

Rapid Response Outage Management

Start/Stop/Move

Payment support services

Customer satisfaction surveys

Rigorous quality processes and transparent reporting

Contact us today and learn more about ways Donnelly Communications can help your company maximize revenue and better retain its valued customers.

Your best answer by design

We serve as an extension of your business. Donnelly combines telephony, technology, and human resources to help our clients communicate effectively and maximize the value of their customer relationships.

Terms of Use and privacy policy  |   site map