Energy and Utilities
In today’s marketplace utilities are increasingly challenged to improve customer satisfaction. Consumers demand to interact with their energy providers 24/7 using their preferred communication channel.
Operating as an extension of your team, Donnelly Communications can help increase customer satisfaction, strengthen customer loyalty, and support energy efficiency programs. Committed to excellence, we offer comprehensive solutions to IOUs, cooperatives, municipalities, and energy marketers.
Committed to excellence, we offer comprehensive solutions to IOUs, cooperatives, municipalities, and energy marketers.
Inbound and outbound services
Customer Service Professionals trained to provide high touch, high value customer care
Rapid Response Outage Management
Payment support services
Customer satisfaction surveys
Rigorous quality processes and transparent reporting
Contact us today and learn more about ways Donnelly Communications can help your company maximize revenue and better retain its valued customers.
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