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CustomerTouch 360

Improve conversion rates and maximize order values by capitalizing on every contact opportunity with prospects and customers.  When revenue and service quality matter, CustomerConnect is the solution of choice.

Use innovative marketing campaigns to identify and educate prospects.  When looking to attract new customers using the latest technologies, CustomerReach is your answer.

Retain your valued customers and increase brand loyalty by capturing, reporting and responding to customer feedback. When protecting your brand and driving continuous improvement are priorities, CustomerPulse delivers.

Our Promise

Donnelly promises to be a valued partner delivering an exceptional customer experience and the industry's most innovative solutions, resulting in increased customer loyalty and revenues.

CustomerTouch 360SM combined with The Donnelly Difference  enable our clients to generate a significant return on investment by using our services.


Donnelly offers comprehensive services in support of the three primary stages of the customer life cycle: acquisition, conversion, and retention. In a competitive world, CustomerTouch 360 provides Donnelly's clients with the necessary edge.

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